PRIVACY POLICY

Last Updated: September 2026


Designery Company respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we protect and share that information.


INFORMATION WE COLLECT


We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, project information, property information, and other details you submit through our website, contact forms, project questionnaires, email, telephone, or text message communications.


We may also collect limited technical information relating to your use of our website, such as browser type, device information, and website usage information.


HOW WE USE YOUR INFORMATION


We may use your information to:


Respond to inquiries and requests

Provide interior design, renovation, organization, and related services

Schedule and confirm appointments

Communicate regarding your project

Provide estimates, proposals, invoices, and customer service

Send information or promotional communications when you have agreed to receive them

Operate and improve our website and business


SMS AND MOBILE COMMUNICATIONS


If you provide your mobile phone number and consent to receive text messages from Designery Company, we may send messages related to inquiries, appointments, project updates, customer service, and, when applicable, marketing or promotional communications.


Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Designery Company directly.


Your consent to receive text messages is not transferred to another company.


SHARING OF PERSONAL INFORMATION


Designery Company does not sell personal information.


We may share information with service providers or business partners when reasonably necessary to operate our business or provide services you have requested, such as contractors, installers, suppliers, payment processors, scheduling platforms, or technology providers.


Mobile phone information, SMS opt-in information, and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.


DATA SECURITY AND RETENTION


We take reasonable administrative and technical measures to protect the personal information provided to us. We retain information only as long as reasonably necessary for business, legal, accounting, or service-related purposes.


YOUR CHOICES


You may request that we update or correct your personal information or ask us to stop certain communications.


You may unsubscribe from marketing emails using the unsubscribe link contained in the email. You may opt out of text messages by replying STOP.


THIRD-PARTY SERVICES


Our website and business may use third-party platforms or services for functions such as scheduling, project management, payments, website analytics, email, and communications. Those providers may process information according to their own privacy policies.


CHANGES TO THIS PRIVACY POLICY


We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.


CONTACT US


If you have questions about this Privacy Policy or how your information is handled, please contact:


Designery Company

700 Tech Center Parkway, Suite 200-147

Newport News, VA 23606

757.734.7477

design@designerycompany.com

SMS AND MOBILE COMMUNICATIONS

PRODUCT DESCRIPTION


By providing your mobile phone number, you consent to receive SMS messages from Designery Company related to project updates, appointment confirmations, and marketing/promotions. 


MESSAGE FREQUENCY

Message frequency may vary. 


MESSAGE & DATA RATES APPLY

Standard message and data rates may apply. 


OPTING OUT

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After you opt out, you will receive a confirmation message, and we will stop sending SMS messages to your number. 


HELP & SUPPORT

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our support team at 757.734.7477.